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Service quality management in hospitality, tourism, and leisure

9780789011411

ISBN:
9780789011411
New York : Haworth Hospitality Press, 2001
339 s.
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Service quality management in hospitality, tourism, and leisure
CoAuthorKandampully, Jay
ISBN0789011417
ISBN139780789011411
Number of pages339
Published2001
PublisherHaworth Hospitality Press
CityNew York
Height22 cm
DDC647.94
SABQblb