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Service management

9780471494393

Normann, Richard

ISBN:
9780471494393
Chichester : Wiley, 2000
234 s.
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    12/10/2012 Sell 150.00 SEK
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Service management : strategy and leadership in the service business
AuthorNormann, Richard
ISBN0471494399
ISBN139780471494393
Number of pages234
Edition3
Published2000
PublisherWiley
CityChichester
DDC658.4012
SABQbab
UDK65.012.4