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Customer experience management

9780471237747

Schmitt, Bernd

ISBN:
9780471237747
New York : Wiley, 2003
242 s.
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Customer experience management : a revolutionary approach to connecting with your customers
AuthorSchmitt, Bernd
ISBN0471237744
ISBN139780471237747
Number of pages242
Published2003
PublisherWiley
CityNew York
DDC658.8/12
SABQbla